Why is buying something so difficult?
Trying to buy white goods shouldn't be difficult when you are ordering online in the 21st Century. It is April 2026 and I am trying to buy a washing machine and a dishwasher. One gave up the ghost a while ago and the other is now roaring at me like an untamed dragon that I just poked in the eye with a pencil. So, off to a major retailer I go. I find items which fit my needs and I have the audacity of asking for an additional service. I would like them to take the old ones away for a fee. Shouldn't be too hard. Both items are confirmed in stock, both deliverable to my regular south coast mainland address and I shall be paying more money for said service. All good, yes? NO. I go to the basket and now magically I cannot have one or both of the items delivered. OK.....but which one and why not now? Lets ask the chat bot........nope it has no idea because this is well beyond its capability. Let's ask a person. Same information given to the person and I get a response which is t...